Complaints

If you are dissatisfied with our conduct, our website, or the handling of an enquiry, email partners@sevhassystems.com with the subject “Complaint”. Include your name, your organisation, the date of the matter, and what you want put right. Do not include controlled technical data.

We acknowledge a complaint within 5 working days. We aim to send a substantive response within 20 working days. If we need longer, we will tell you why and when you can expect a reply.

A complaint about personal data can also be made to the Information Commissioner’s Office at ico.org.uk. A concern about bribery, sanctions evasion or modern slavery should use the Whistleblowing page.